Return Policy

At quythraxghol, we want you to be completely satisfied with your purchase of our cleaning products. This Return Policy outlines the terms and conditions for returns and refunds.

Return Eligibility

To be eligible for a return, your item must be:

• Unopened and in its original packaging
• In the same condition that you received it
• Returned within 30 days of purchase (some states may have longer return periods as required by law)
• Accompanied by proof of purchase (receipt or order confirmation)

Your return will be processed in accordance with applicable consumer protection laws in your state of residence.

Items Not Eligible for Return

The following items are not eligible for return:

• Opened or used cleaning products
• Products that have been damaged due to misuse or negligence
• Items returned after the 30-day return period
• Products purchased from third-party sellers

How to Initiate a Return

To initiate a return, please contact us at:

Email: request@quythraxghol.world
Phone: +1 860 790 9980

Please include the following information in your return request:

• Your order number or proof of purchase
• Reason for return
• Product name and quantity

We will provide you with return instructions and a return authorization number.

Return Shipping

Customers are responsible for return shipping costs unless the item received was defective or incorrect. We recommend using a trackable shipping service and purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

Processing Returns

Once we receive your returned item, we will inspect it and notify you of the status of your return. If your return is approved, we will initiate a refund to your original method of payment. Please allow 5-10 business days for the refund to appear in your account.

Refunds

Refunds will be processed to the original payment method within 5-10 business days after we receive and inspect the returned item. Shipping costs are non-refundable unless the return is due to our error (wrong item shipped or defective product).

Exchanges

We currently do not offer direct exchanges. If you need a different item, please return the original item for a refund and place a new order for the desired product.

Defective or Damaged Items

If you receive a defective or damaged item, please contact us immediately. We will arrange for a replacement or full refund, including return shipping costs.

Cancellations

If you wish to cancel an order, please contact us as soon as possible. Orders that have already been shipped cannot be cancelled but may be returned in accordance with this Return Policy.

Service Cancellations

For cleaning service appointments, cancellations must be made at least 24 hours in advance. Cancellations made less than 24 hours before the scheduled service may be subject to a cancellation fee.

Contact Us

If you have any questions about our Return Policy, please contact us at:

Email: request@quythraxghol.world
Phone: +1 860 790 9980
Address: 102 Oakwood Ave, West Hartford, CT 06119, United States